Refund Policy
An overview of our rules regarding payments, cancellations, and refund eligibility
- Subscription to the (Yearly, Monthly) packages can only be canceled within 14 days after it is activated for the first time. Refunds will be processed within 14 days.
- Under the circumstance of a canceled subscription to one of the paid packages after the first 14 days, you can continue to use the package and benefit from its benefits until the subscription end date and the subscription fees will not be refunded.
- When activating the option to renew the subscription automatically, the subscription fees will be processed automatically as soon as the new subscription invoice is issued.
- Refunds will not be issued for cases where the customer changes their mind after the service has been delivered as promised.
- Approved refunds on services purchased through promotions or discounts will be processed based on the actual amount paid by the customer.